Trixie, the edible printer

By Jean Blacklock
In Customer Service, Marketing, The Team
March 4, 2015
T

We are soo excited at PGB about our edible printer – we’ve called her Trixie and she is a shiny midnight blue machine of Swedish/Thailand origin.

A picture being a thousand words, here is the first cake that we printed on, is this not the prettiest thing:

IMG_00000469

I can’t wait to see a cake with a photograph on it!

We’re already getting requests for cakes and toppers so Trixie is going to be busy.

Also in  the category of exciting is the upcoming cookbook!!! January 2016 is still a long time away but the photos (now all edited by Christina) are just stunning and the recipes are pretty great too.

Here’s one of my favourite photos – it’s raining coconut – maybe because I just love the Toasted Coconut:

IMG_7801-Edit-S

About the author

Jean Blacklock

Jean opened the popular Prairie Girl Bakery in the financial district of Toronto in 2011. She owned and operated the business until it closed in 2021 as a result of the pandemic’s impact on downtown Toronto. Read more about her background in commerce, law, and entrepreneurship here.

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October 30, 2022

Feedback

By Jean Blacklock
In Customer Service, Leadership/Managerial Skills
30October

At PGB, we added a small amount of cream cheese to the plain vanilla icing. Some customers liked that, some didn’t. At Sticky, the vanilla icing is a little different – fluffier, all butter – most really like it but not everyone. Similarly, in the early months of Sticky, we had some feedback from customers about getting a bun that was soggy – maybe underbaked? – and then that same day, one of our...

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October 16, 2022

where to spend money

By Jean Blacklock
In Marketing
16October

Since opening Sticky this spring, we’ve considered two opportunities for additional space, one downtown and one near our store on St Clair. Andrew and I talked both opportunities through, and for a number of reasons, we didn’t move ahead with them. Although we are open to expanding our physical space in the future, for now we decided that the best approach is to increase revenue through marketing...

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October 6, 2020

I love it when I see your name

By Jean Blacklock
In Marketing
06October

A few weeks back, I listened to a podcast that the host kicked off by saying that her guest was one of her favorite people, “I always love it when I see your name!”. This made me think about all the people whose name makes me feel good, when I see or hear it. I thought of my friend, Megan, whose fictional Google review of her experience at a hospital made me laugh so hard I almost spit out my tea...

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October 1, 2020

The Missing Central Park

By Jean Blacklock
In Customer Service
01October

The catering desk recently heard from a customer who was upset with the lard in the icing. The problem is, we don’t use lard, we’ve never used lard, and I’m not even sure if our supplier carries lard. But none of that matters because the customer and all her guests believed that what covered her cake was not a swiss meringue buttercream made of egg whites cooked with sugar then whipped with...

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By Jean Blacklock March 4, 2015

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