TagCustomer concerns; icing; Central Park

The catering desk recently heard from a customer who was upset with the lard in the icing. The problem is, we don’t use lard, we’ve never used lard, and I’m not even sure if our supplier carries lard. But none of that matters because the customer and all her guests believed that what covered her cake was not a swiss meringue buttercream made of egg whites cooked with sugar then whipped with...