Fall rush

  I know. There is way too much written about goals already! But Andrew tells me that I’ve set goals since I had my Easy-bake oven so it is an interesting topic for me. The #1 thing about a goal is that actions speak louder than words, meaning that you have to work on a goal every day, even if it is just something small. No action, no success against a goal. That sounds harsh but the...

The shorter days and colder weather are dragging me down – and winter hasn’t even started yet! When I feel this way, items can languish on my to-do list. With my handy-dandy Evernote app, I can move a task from Monday to Tuesday to Wednesday with a simple cut & paste. But everywhere I go, there it is! A hack that usually works to get me out of this push-forward rut is this: Aim for...

Steve Gregory is a gifted teacher about sales management. Steve consulted to the bank,  and Andrew and I heard his talks many times. He is the kind of speaker who paints pictures through his stories  to make memorable  points. One Steve story I have never forgotten is about interviewing people. Sometimes a person shows up for an interview and you know within the first few minutes that they are...

I’ve learned that flexible thinking is a great thing. For example, a few years ago, I would not have agreed to a tipping option in a bakery – and now I have one. In setting up Sticky, we realized the landscape had changed and that some coffee/bakery places include a tipping option in the cashing out process. We decided that a tip option gives customers the ability to give the team something extra...