And now for the Butter Tarts!

The idea to launch new menu items arose from our May strategy session. After brainstorming awhile, we used the time-tested “red dot” approach to choose 6 ideas to move forward right away. [In case you don’t know what the red dot approach is, each person involved gets an arbitrary number of those red dots used to legally seal signatures – say, 10-  to paste under any one...

Striking out

Andrew mentioned recently that I have not written a post on the randomness of success with new ideas.   I agree – maybe I’ve been hoping that one day I will figure out how to predict if a new idea will work – and write a post at that time! It comes down to this. As a business owner, you throw a whole bunch of stuff against the wall and some of it sticks and some doesn’t...


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