Thoughts on starting & operating a small business

  • Dithering

    Lately I have been reminded of the year before I opened the business when planning, opening and having a business was 100% “all new” and every decision was bewildering and mine to make. Would I use orange and yellow as the theme colours – sort …

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  • Time off

    As I write this, I am looking forward to leaving tomorrow for three days in California with my best friend, Marilyn, who lives there. It has been months since I have seen her and I can’t wait! Until the last few years, I have always …

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  • Happy Birthday

    Last week was PGB’s 3rd anniversary and every year on April 1st, I think about opening day and the chaos that it was! Sometimes I wonder whether any new business opens perfectly? There are just things that you don’t think about in the planning stages …

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  • The TOP 10%

    After a series of posts on coaching including one titled, “The Bottom 10%”, my husband suggested that I write about the “top” 10% of performers. Good point! As Andrew reminded me, before I opened the business, a lot of people said that the #1 issue …

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  • The Invisible Link

    A few weeks ago I wrote about mission statements and the importance of role modelling for your team whatever it is that you want the business to stand for. And last week I wrote on the topics of difficult conversations and managing the bottom 10% …

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  • The Bottom 10%

    In Monday’s post I talked about difficult conversations and I implied that one of “the most” difficult conversations is one in which you let someone go or are being let go. The first time that I let someone go when I was a bank executive, …

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  • No diplomatic hand grenades

    One way or another, every mistake I have ever made has been related to: (1) not listening to my intuition, (2) rushing to make a decision, or (3) avoiding a difficult conversation. The last point  includes “not letting people go, who should be let go” …

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  • Networking

    Networking is one of those motherhood-and-apple-pie things that has popped up in every career I have had: there were networking groups for women lawyers when I was a lawyer in Calgary, there are networking organizations for people  in financial services, and there are all sorts …

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  • Miss Rebecca Red Velvet

    Last year when we opened our 3rd store in Yorkville, it soon became clear that we had our work cut out for us to build up traffic. So in one of those “while-in-the-shower” moments, I landed on the idea  of creating our very own mascot …

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  • The next step in the journey

    It’s been three years next month since I opened the first of now three locations and like a lot of small business owners at this stage I have spend time lately thinking about what is next for the business. Over the holidays in December, I …

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