CategoryThe Team

And that’s that

True confession. I’ve always wanted to be better at the letting-go stuff. Better at accepting that I am only one of billions of people, all spinning on planet Earth around the sun. I’ve never been very good at this. I have fussed over when our kids will tell us their Easter plans, which of Andrew’s business trips I should go on, and when we will get the Girl Guide cookies for The Original Girl...

The Real Us

I had a flashback in our management meeting this week. I was reminded of the first time I was asked to take a personality test. It was at the Bank. My boss was holding an all-day meeting and in advance of that, she had asked all the attendees to take this test. On the meeting agenda, there would be some time to talk about our individual results, and how we collectively all worked together. I had...

Letting stuff go

I’ve realized that part of change is letting stuff go. My sister’s wedding anniversary is December 29th. That sounds romantic but it was a pain: I was in 2nd year law school with difficult first term classes, there was  Christmas on the farm to get through and Leslie was marrying into a Ukrainian-Canadian family which (we learned) celebrates weddings over a 3 to 4 day period. I am...

And now for something entirely different

Andrew has an encyclopedic knowledge of Seinfeld episodes. He tells me that George in Seinfeld once hatched a plan to do the opposite of whatever he’d usually do: his life was going so badly, why not do the opposite and see what happened? Things went really well for George for awhile under this brilliant approach. I thought of George and his do-opposite idea yesterday. We have a booth at...

“Stakeholders”

Stakeholders is an annoying corporate term that is actually useful shorthand for every group that’s interested in what a company is doing, even if they aren’t necessarily a shareholder. I’m thinking about this because as I sit down to write a blog, I have in my mind recent questions and comments from several stakeholders that are in some ways aligned and in others, not so much...

Talking

I think a lot of our problems, in the world and in our own lives, are because we choose to write rather than talk. By “write” I mean, email, text, post or tweet to make a point…and then wait for the reply email, text, post or tweet. Logically this back and forth should work. And practically it doesn’t. Two recent meetings come to mind. One was a few weeks with some of the PGB team – I mentioned...

What’s New – May Edition

The first week of every month I write about What’s New. Here is something big: yesterday, new Head Baker Heather started!! What’s also very exciting is that our most recent Head Baker Alec will continue in a senior leadership role as Heather’s right hand person, to be mentored on the skills required to expand to a multi-location bakery, and also PGB’s first Head Baker Andrea has...

Favourite Things

Last night in my diary I wrote that I would not complain once today. Within 10 minutes of getting up, I was complaining to Andrew. I don’t remember what about- with two days left to go to the Grand Opening in Markham, everywhere I turn there is a problem to complain about. Note to anyone thinking of opening a store: nothing will go as planned. Anyway, I have one thing not to complain about...

get out of your head

With the Markham store’s opening just around the corner, I’ve been thinking a lot about details. At this point, details are all over the place: it seems hourly that someone thinks of another detail. This detail fixation is great since so much is still in the hands of external parties like health inspectors, city officials, suppliers, tradespeople and the landlord all of whom can say that a missed...

New Store FAQs!!

Hi! On the 1st Tuesday of every month, my post will answer some of the frequently asked questions that Jenna has received over the previous month. Who’s Jenna? Jenna is on the operations team at PGB and like a couple of other people in operations (Ailish, Director, Customer Service & Catering; and Carly, PGB’s Managing Director), Jenna wears a few hats. Jenna’s hats currently are:...

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