CategoryCommunication

Intention 2.0

Last week I wrote about reflecting on intended outcomes before events, and how that has helped me. I also mentioned another way the word “intention” has floated around for me this fall. It is best summed up by a quote from Stephen Covey: “We judge ourselves by our intentions and others by their actions” At the same time I was thinking about how we tend to give ourselves more leniency...

Act 1

In my January 30th post I wrote about my book structure being in 3 acts. After that, I decided to write 1000 words every day. I have not written 1000 words a day. How do people do that?  I intend to do it, I plan to do it, but quickly I get distracted with something fun or urgent or just an email from Gap, and next thing I know, I am doing busy work like updating the sales report, tasting new...

A book in 3 acts

In my last post I talked about writing a book on the experience of starting a business. One thing I’ve learned by taking the writing course and also by working with Marion Roach Smith is that you can’t just write about all the good stuff. Well, you can, but readers will quickly get bored and move on. The instructor in my class said, “when in doubt, write about more stress and...

Discovery meeting

My first title for this post was “sales meeting” but even just writing that term scares me and since I am having such a meeting tomorrow, I will choose to call it a Discovery Meeting. My recent blogs have had a theme of (1) we have created a great protein fortified cupcake, and (2) now what do we do? Regarding (2) I have suggested that, well, really doing anything is better than doing...

Sales

Awhile ago I mentioned that we are working with George Brown’s Food Innovation studio on a protein fortified cupcake for seniors. We’ve completed the recipe development aspect – the 2 flavours are amazing and each has 10 grams of protein- and now it is over to me to find a market for them. I realize this part of the  project will be the  hardest part…at least for me...

email vacations etc

My last 3 posts were on how to get a real break when you are a small business owner; my thoughts on women only events; and limiting expectations of others so we don’t get all stressed out. I have updates. On getting a real vacation, I actually did it – I put an out-of-office note on my email account and asked Andrew to turn off emails on my phone so they simply weren’t there all...

in the minority on this one

When I was 11, my sister and I wore pink t-shirts covered with small round logos of pigs circled with the phrase, Male Chauvinist Pigs (MCP). We had matching MCP stickers that we stuck on my brother’s bedroom door although as far as I can recall, Bob had done nothing wrong other than be an 18 year old guy. It was 1972, the heady days of women’s lib, Gloria Steinem, my mom being on the Saskatoon...

New Approach

Usually when I have a task that feels big, I start by doing something small. I’ll send an email to someone for information. Research one small, interesting aspect of it. Or make a Word document with a chart summarizing everything I need to do and a deadline. I do one small thing and that leads me to the next thing and one day I wake up and the whole thing is done. Not really, but you get...

Happy Or Not

PGB’s focus is on two things: customer service and a great product. That sounds so simple and yet is complicated and hard, because “service” includes everything from catering to our giving back program, and “product” involves ever-changing ways to bake and package cupcakes and cakes. Recently I decided to invest in the customer service we provide in the 3 retail...

Advice

I’ve been thinking about advice – both giving and asking for it. When it comes to sharing advice, the rule is simple…and impossibly difficult to follow. “Don’t” If you haven’t specifically asked for my advice, you don’t want it – and honestly I don’t want yours. We give advice at every turn. It just makes so much sense to me that my son...

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